With extensive experience in data, direct marketing and technology for marketing, our consultants ensure you maximise the delivery benefits of your IBM Marketing Solutions deployment. We deliver high quality, best practice services, reducing time to market, increasing ROI and supporting your users through their early developments.
Making best use of any new technology requires high quality skills. Our training services blend standard IBM courses with PSC custom delivery and bespoke content based on your needs. PSC are used by a number of IBM's Global Training Providers to deliver the Watson Marketing solutions training suite. We have even written IBM's own Marketing Solutions "bootcamp" which is delivered across IBM Europe.
Our consultants' extensive experience delivering Watson Marketing solutions, coupled with our proven "PRIMED" project methodology, reduces the risk of any issues during implementation. Flexible enough to fit within your own preferred way of working, our clearly defined tasks, milestones and deliverables ensure a consistent result every time.
The IBM marketing technologies are a robust set of tools, but sometimes problems may occur with your system or user experience. Our support services minimise the impact these issues have on your business. Our support consultants work with your internal line 1 support teams to identify, diagnose and fix these issues. Where this is not possible, we work with IBM on your behalf to resolve them.