A day in the life of a Purple Square consultant, Australian style! Since launching the business in this part of the world, I have seen our guys work on projects in Sydney, Melbourne, Brisbane, Albury, Gold Coast, Singapore, Bangkok, Kuala Lumpar, Auckland and even Saudi Arabia somehow!
For a PSC Consultant, no two days are the same, I marvel at our guys ability to change and adapt to different situations, clients, on-prem or cloud technologies and locations – sometimes in the space of 24 hours! Each client engagement can require a Consultant to wear a different hat; PM, Technical Consultant, Marketing Professional, Trainer, Business Partner. That can mean an early flight and nights away spent in hotels, bedtime reading can often be an Administrators Guide.
We find ourselves working with some of the largest companies in APAC, in impressive offices in landmark locations, working with very talented Marketers and IT Professionals, all of whom expect, quite rightly, for a PSC Consultant to be an expert in the technology vendors that we have partnered with. And that’s what we are.
It is the role of a PSC Consultant to know everything they should already know and be resourceful enough to identify and fill gaps in technical and marketing expertise. In a company like PSC there is no room for gaps in a skill set, and at PSC we all work together to share our knowledge and experience. A consultant can be working alone on-site with a client and get stuck on a problem they’ve never seen before. When this happens, our Consultants have the back-up of the rest of the company to resolve the problem. This can be by scheduling a call to subject matter expert, posting on our internal message board, reading our internal cache of error messages, and more recently contacting our Support Team. Every PSC Consultant will tell you the great feeling they get when a problem is resolved. The more problems you resolve as a Consultant, the easier the next problem is to resolve. The more knowledge we share the fewer problems the next person will encounter.
Although the majority of our projects are on Australia’s eastern seaboard, we often travel further afield to work with our customers. Tools like Skype for Business become vital to stop you from becoming isolated and prevent colleagues becoming strangers. Ensuring we are all ‘in the loop’ of upcoming projects. If the person you need to speak to is in the UK at our Head office there are usually an hour or 2 in the evening where the timezones overlap and we can speak.
A day in the life of Purple Square Consultant can be challenging and rewarding, but for most of the time it is rewarding because it is challenging.
If this sounds like the type of challenge you would enjoy please reach out – we’re always looking out for our next generation of Superstars!